| FAQ: |
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| Q1: Can we request samples? Are there any charges? |
| A1: Certainly, you may request available samples from our stock at no cost, though freight charges will apply. |
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| Q2: Are you a factory? |
| A2: Yes, we are a factory. This direct manufacturing setup enables us to maintain strict quality control and offer competitive pricing on our products. |
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| Q3: What is your Minimum Order Quantity (MOQ)? |
| A3: Our MOQ varies depending on the product. Generally, the larger the quantity of labels ordered, the more favorable the pricing becomes. |
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| Q4: How do we obtain a quotation? |
| A4: Please provide the product specifications, including material, size, shape, colour, quantity, and surface finishing, among others. |
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| Q5: What file formats do you require for printing designs? |
| A5: We accept AI, PDF, CDR, PSD, and EPS formats. |
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| Q6: Are you able to assist with design? |
| A6: Our team of professional designers can assist, given basic information such as your logo and some images. |
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| Q7: What are the terms of trade and payment? |
| A7: We require 40% or 50% of the total value upfront before production. We accept T/T, Western Union, L/C, PayPal, and Cash. Terms are negotiable. |
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| Q8: What shipping options are available, and how long do they take? |
| A8: We offer DHL, UPS, TNT, FedEx, and sea shipping. Express delivery takes 3 to 5 working days, while sea shipping takes 15 to 35 working days. |